How your data is protected

Our customers often use the service to collaborate on confidential and commercially sensitive information, so we have made sure we offer the highest level of security.

How safe is sharing my screen?

When using your client with other contacts, all data is 128-bit SSL encrypted end to end which is the highest level of encryption generally available. When you share your screen using the client, screen sharing data is never stored on our servers.

What is 128-bit SSL encryption

The 128-bit SSL (Secure Sockets Layer) gives you the highest level of protection possible whenever you share your screen using the client. The same encryption is implemented by Banks and other organisations that use credit cards or make other financial or confidential transactions over the Internet.

Does the service keep any of my data?

Yes. Chat message history, contacts and login details are all stored on our secured servers.

What does the service do with my data?

The service uses information for the following general purposes: Improve our services, contact you, conduct research, and provide data analysis and reporting for internal usage.

Can unwanted guests join my online meetings?

Desktop client to Desktop client screen shares are always with the contacts you or your colleague chooses from your contacts lists. In the case of holding a Conference call or Web Share, you are assigned a unique PIN number for you to give out to participants of your online web meetings with non users.

When people join and leave conference call sessions there is an announcement made to everyone on the call.

Sessions can only be started by the meeting initiator - there is no form of remote access capability within the desktop client, so no one can log in to your computer.